Contact Us
Last updated 2026-09-08
We Are Here to Help
Have a question about an order, a product, or a return? Send us a message and we will get back to you within 24–48 hours.
Contact Details
- Email: support@gazstudiocrafts.com
Find Us on Social Media
Prefer social? Follow along or send us a message on:
Before You Get in Touch
To help us answer faster, include your order number (it looks like #1042) and the email address you used at checkout. If your question is about a specific item, adding the product name or a link also helps.
Common Questions
- Where is my order?
- You can check progress any time on our Track Order page. Tracking details are emailed as soon as your parcel is dispatched.
- How long does delivery take?
- Typically 7–14 business days to the US and 7–21 business days to the EU, with tracked delivery worldwide. Full details are in our shipping policy.
- Can I change or cancel an order?
- Yes, within 24 hours of purchase as long as it has not shipped. Email us with your order number as soon as you can.
- What if an item does not fit?
- Unused items can be returned within 30 days of delivery for a refund or exchange. See Returns & Refunds.
- Which ring size should I choose?
- Our ring size chart covers US, EU, and UK sizes with circumference and diameter, and shows three ways to measure at home.
We reply to every message personally, usually within 24–48 hours, Monday to Saturday (Thailand time, GMT+7).